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Our Patient Promise

You will see the same Doctor every time you visit and will receive continuity of care: Dr Strawford is always available to provide you with any reassurance you need before, during and after your procedure.

During your consultation: our communication will be clear and jargon free and you’ll get a thorough explanation about the treatments available. Your concerns, fears and expectations will be listened to very carefully: we pride ourselves on delivering a personalised and positive experience.

You will only ever receive the best treatments and products that are scientifically evaluated: each one has been hand-picked by Dr Strawford to produce natural results for our discerning patients.

At the heart of everything we do is our ability to look at all treatments from the patient’s perspective: not from a profit perspective. You will never be talked into a treatment that you do not want or need.

Whilst we understand that many UK consumers can be price sensitive: however, our experience shows us that the majority of cosmetic patients are not looking for the cheapest price a good result and a great customer experience, at a fair price. That’s exactly what we deliver.



Guarantee 1:
Dr Strawford will undertake all your treatments personally, if you request him specifically.

Guarantee 2:
Dr Strawford will be available via mobile phone at all times for advice following your treatment if needed.

Guarantee 3:
Dr Strawford will personally review and follow up all your treatments.



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